Data Deletion Instructions
Last updated: January 2026
Overview
Sokify respects your right to privacy. If you have used Facebook Login or any other method to sign in to Sokify and would like your personal data removed from our systems, you can request full account and data deletion using the methods below.
What Data We Store
When you create an account on Sokify (including via Facebook Login), we may store:
- Your name and email address
- Your profile photo (if provided)
- Ads you have posted
- Messages and conversations
- Reviews and ratings
- Your activity and preferences on the platform
How to Delete Your Data
Option 1 — Delete your account from the app
This is the fastest way. Log in to Sokify and follow these steps:
- Go to Dashboard → Settings → Account
- Scroll to the bottom and click "Delete Account"
- Confirm the deletion
This immediately and permanently deletes your account, all your ads, messages, reviews, and any personal data associated with your profile.
Option 2 — Submit a deletion request by email
If you cannot access your account, send an email to:
privacy@sokify.co.keInclude in your email:
- The email address or Facebook account linked to your Sokify account
- Subject line: Data Deletion Request
We will process your request and confirm deletion within 7 business days.
What Happens After Deletion
- Your account and profile are permanently removed
- All your ads and photos are deleted
- Your messages and conversations are deleted
- Anonymised transaction records may be retained for legal and financial compliance purposes only
- You will receive a confirmation email once deletion is complete
Contact Us
For any questions about your data or this process, contact us at privacy@sokify.co.ke or visit our Contact page.