Assistant Office Administrator II Job at Kenya National Highways Authority (KeNHA)

ASSISTANT OFFICE ADMINISTRATOR II, GRADE 8 | KENYA NATIONAL HIGHWAYS AUTHORITY (KeNHA) Reference: KeNHA/ASS-OFFICE ADMINISTRATOR II/03/2025 Positions Available: 1 Employment Type: Contract of Service Work Location: KeNHA Head Office Department: Corporate Services Reports To: Assistant Office Administrator I ABOUT THE ROLE As an Assistant Office Administrator II at KeNHA, you will be the backbone of our office operations, ensuring smooth day-to-day administrative functions while serving as a vital communication bridge between our organization and external stakeholders. This role demands attention to detail, professional communication skills, and the ability to manage multiple office activities simultaneously. KEY RESPONSIBILITIES Your day-to-day responsibilities will include: Preparing and typing routine office correspondence and documents Managing incoming and outgoing email communications and postal correspondence Providing responsive telephone support and customer service Organizing, scheduling and facilitating meetings for various departments Operating and maintaining office equipment while ensuring proper security protocols for all equipment, documents and records Coordinating travel arrangements and logistics for departmental assignments Welcoming and assisting visitors and clients with professionalism and courtesy Managing appointment schedules and calendars Overseeing petty cash handling and basic financial record-keeping WHAT WE'RE LOOKING FOR To qualify for this position, you must meet the following criteria: A minimum of three (3) years' cumulative work experience as an Assistant Office Administrator II or in a comparable administrative position One of the following educational qualifications: - A Diploma in Secretarial Studies from Kenya National Examinations Council (KNEC), OR - Business Education Single and Group Certificates (BES and GC) at Stages I, II and III from KNEC, including: Shorthand III (minimum 120 words per minute), Computerized Document Processing III Certificate (50 words per minute), Business English III/Communications II, Commerce II, Office Practice II, Secretarial Duties II, and Office Management III/Office Administration and Management III A Certificate in Customer Care from a recognized and accredited institution Demonstrated proficiency in modern computer applications and software A proven track record of merit and ability as evidenced by consistent work performance and measurable results in previous roles