Assistant Restaurant Manager

ASSISTANT RESTAURANT MANAGER AT MARRIOTT POSITION OVERVIEW As an Assistant Restaurant Manager, you'll play a crucial role in ensuring smooth daily operations across our restaurants, bars, and room service operations. You'll work closely with the management team to supervise staff, oversee service quality, maintain sanitation standards, and deliver exceptional experiences to our guests. This role requires you to balance operational efficiency with outstanding customer service while continuously driving improvements in both guest satisfaction and employee engagement. You'll identify training needs, develop solutions, and implement strategies that keep our teams motivated and performing at their best. WHAT YOU'LL DO Managing Our Restaurant Team You'll handle employee concerns and questions promptly, monitor performance against established standards, and provide constructive feedback based on what you observe during service. You'll assist with daily shift supervision and take full responsibility for restaurant operations when the Director or Manager is absent. Through active participation in department meetings, you'll communicate departmental goals clearly to ensure your team stays aligned with our vision. Running Daily Operations Your day-to-day responsibilities include ensuring staff have all necessary supplies, equipment, and uniforms. You'll flag any food quality or service level issues to the Chef and Restaurant Manager. You'll maintain strict compliance with restaurant policies and procedures, monitor alcohol service in line with local regulations, and work toward or exceed budgeted financial goals. When needed, you'll step into any restaurant role to support your team and manage opening and closing shifts. Delivering Exceptional Service You'll interact directly with guests to gather feedback on food quality and service, manage staffing levels to meet both service and financial targets, and handle guest concerns professionally. You'll motivate your team to provide outstanding service, set a positive example for guest relations, review comment cards with staff, and greet guests warmly. Your focus will be on continuously raising service performance. Developing Our People You'll oversee training programs and use every available on-the-job training tool to develop your team. You'll communicate performance expectations aligned with each position's job description and coach employees regularly on their progress and development. WHAT WE'RE LOOKING FOR Education and Qualifications You hold a Certificate or Diploma in Food Service Management, Hotel and Restaurant Management, Hospitality, or a related field from an accredited institution. Experience You bring at least two years of restaurant and bar operations experience, with a minimum of one year in a supervisory or management role. Fine dining and five-star hotel experience is preferred. You must be a local candidate. WHY JOIN MARRIOTT At Marriott International, we believe our associates come first. We're committed to fostering an inclusive environment where diverse backgrounds and experiences are valued and celebrated. We offer opportunities for meaningful training, development, and recognition within a global community. You'll work in a luxury environment focused on your holistic well-being, where you can pursue your passions and become the best version of yourself. Join us in upholding the legacy of "Wonderful Hospitality. Always."