Job Description
CALL CENTER AGENT - NAIROBI CBD
Join BrighterMonday.com Ltd as a Call Center Agent and play a vital role in our jobseeker support operations. In this position, you will connect with trained professionals in our network through proactive outbound calling to verify their current employment outcomes and gather valuable feedback on their career progression.
Your primary responsibility will involve reaching out to jobseekers to confirm successful placements, understand their employment journey, and document their status within our system. This role is essential to measuring the impact of our training programs and maintaining strong relationships with the professionals we support.
If you have excellent communication skills, a professional demeanor, and the ability to engage people through phone conversations, we would like to hear from you. This position is based in Nairobi CBD and offers the opportunity to contribute meaningfully to Kenya's employment landscape.