Job Description
CASHIER
Tile & Carpet Centre Ltd
ABOUT TILE & CARPET CENTRE LTD
Tile & Carpet Centre Ltd stands as one of Kenya's premier destinations for building and interior products, serving a diverse clientele including interior designers, architects, developers, and homeowners. The company curates an inspiring range of design-forward products that capture the latest trends, offering everything from tiles and carpeting to bathrooms, furnishings, furniture, kitchen solutions, wood flooring, ceilings, air conditioning units, and comprehensive building materials. With expansive showrooms and robust stock availability, T&C is dedicated to helping customers transform their interior and exterior spaces while fueling their creative vision.
THE ROLE
We are seeking a detail-oriented Cashier to join our team at our Nairobi County location. This is a full-time, on-site position where you will be the final point of contact for our customers, ensuring seamless transaction processing and exceptional checkout experiences. You will process customer purchases with precision, managing cash, card, and digital payment methods while maintaining accurate records and issuing receipts. Your responsibilities extend to balancing cash drawers at shift transitions, reconciling all payment methods, and flagging any discrepancies for management review. You will address customer inquiries with professionalism, direct visitors to appropriate departments or staff members, and maintain the checkout area in a clean, organized condition. Working collaboratively with our sales and inventory teams, you will uphold company security protocols and contribute to smooth, efficient store operations.
WHAT WE'RE LOOKING FOR
You demonstrate proven accuracy in cash handling and hands-on experience with POS systems, card terminals, and digital payment platforms. Your customer service excellence shines through clear communication, unfailing courtesy under pressure, and the ability to resolve basic customer concerns thoughtfully. You possess strong numerical aptitude, meticulous attention to detail, and reliable competency in reconciling cash, receipts, and daily transaction reports. You are computer literate with familiarity in retail or inventory software and show genuine willingness to master new systems. Previous experience as a cashier, in retail environments, or at a front desk is preferred, while background knowledge of building or interior products offers an advantage. You hold at least a high school diploma or equivalent qualification, with additional training in accounting, business, or customer service being valuable assets. Above all, you are reliable, punctual, and principled, demonstrating strong integrity and unwavering commitment to company policies and procedures.