Job Description
Country Manager – Kenya
GOAL 3
Location: Nairobi, Kenya
Reports to: Chief Commercial Officer
Salary: KSh 300,000–700,000 gross per month
Scale a Life-Changing Medical Technology Across Kenya
GOAL 3 is expanding rapidly across East Africa, and Kenya represents a critical growth market for our organization. We're looking for a driven, commercially savvy Country Manager to establish and develop GOAL 3's operations throughout the country. Does this opportunity excite you?
About GOAL 3
GOAL 3 is a global health social enterprise dedicated to transforming healthcare delivery in under-resourced settings. Our IMPALA patient monitoring platform empowers health workers to identify patient deterioration faster, reduce monitoring burdens, and deliver better clinical outcomes. The evidence speaks for itself: hospitals using IMPALA achieve 40-51% reductions in pediatric mortality and 27-35% reductions in neonatal mortality, while cutting monitoring time by 45%. We currently operate across 50+ hospitals in 6 East African countries.
The Role
You'll partner with GOAL 3's international leadership to drive commercial expansion, forge meaningful partnerships, manage IMPALA platform rollouts, and establish GOAL 3 as the healthcare sector's trusted partner across Kenya. This is a dynamic, hands-on position requiring equal comfort with strategic planning, relationship development, and leading teams through implementation challenges toward sustainable growth.
Your Key Responsibilities
As Country Manager, you will:
• Direct commercial growth and country operations for GOAL 3 in Kenya, converting organizational strategy into focused country goals and concrete action plans.
• Cultivate and nurture relationships with hospitals, county health departments, the Ministry of Health, distribution partners, implementing organizations, and other critical health sector players.
• Identify and develop new commercial, partnership, and funding pathways, particularly sustainable models for hospital and government adoption of IMPALA.
• Manage customer relationships and champion long-term IMPALA adoption by collaborating with hospital leadership and clinical teams to embed the platform into daily service delivery.
• Ensure high-quality implementation across Kenya by coordinating with clinical, technical, service, distribution, and hospital teams to guarantee smooth installations, comprehensive training, continuous support, and swift problem resolution.
• Understand Kenya's healthcare procurement landscape, regulatory environment, financing structures, and institutional decision-making to guide opportunities from initial contact through implementation and expansion.
• Build and optimize GOAL 3's local infrastructure, processes, and organizational systems as our Kenya operations expand.
• Recruit and develop a talented, cross-functional Kenya team while maintaining seamless coordination with GOAL 3's international clinical, technical, service, commercial, and operational divisions.
• Track country metrics, implementation progress, customer feedback, and market opportunities to continuously sharpen Kenya strategy.
• Lead GOAL 3's participation in strategic forums, technical committees, health conferences, and other key sector events across Kenya.
Who You Are
You thrive on building organizations, creating partnerships, and converting opportunities into meaningful, lasting impact.
Essential Qualifications
• Bachelor's degree in public health, healthcare management, business administration, medicine, nursing, biomedical engineering, or closely related field.
• Minimum 5 years of professional experience in healthcare, medical technology, digital health, health systems, or allied sectors within Kenya.
• Established professional relationships across hospital networks, government bodies, NGOs, and private healthcare providers.
• Demonstrated track record managing partnerships, customer accounts, programs, or commercial initiatives.
• Strong capabilities in commercial strategy, relationship building, and stakeholder engagement.
• Proven success leading multidisciplinary teams, managing complex projects, or directing operational units.
• Entrepreneurial drive with the ability to excel in a rapidly scaling organization.
• Proficiency in written and spoken English; Swahili proficiency highly valued.
• Valid work authorization in Kenya with readiness to travel extensively throughout the country.
Valuable Additional Experience
• Background with medical devices, digital health platforms, or healthcare technology solutions.
• Experience in public sector health procurement, health system financing, or government partnerships.
• Expertise in maternal, newborn, child health, emergency medicine, or critical care settings.
• Knowledge of distributor networks, customer success programs, or healthcare service operations.
• Experience establishing or scaling operations for healthcare organizations in new markets.
What We Provide
• The opportunity to build and scale GOAL 3's Kenya operations from the ground up.
• A central leadership role in expanding an evidence-based healthcare innovation with demonstrated clinical impact.
• A team-oriented, mission-focused culture within a dynamic global health enterprise.
• Partnership with talented international clinical, technical, commercial, and operational specialists.
• Scope for