Equipment Sales Manager at Spring Valley Coffee

EQUIPMENT SALES MANAGER AT SPRING VALLEY COFFEE Company: Spring Valley Coffee About Spring Valley Coffee Spring Valley Coffee has been at the heart of Kenya's specialty coffee story since 1905, when the country's first coffee estate was established in the neighbourhood that still bears its name on Nairobi's outskirts. Since 2009, we've been small-batch roasting the finest Kenyan coffees right here at our Roastery in Nairobi, staying true to our commitment of sourcing and crafting incredible, unique coffee at origin. The Opportunity We're seeking an Equipment Sales Manager to lead and grow our commercial coffee equipment business. You'll be the driving force behind our sales and customer experience, working directly with hospitality establishments to understand their needs, recommend tailored solutions, and guide projects from initial consultation through installation and beyond. You'll manage relationships with industry-leading brands including La Marzocco, Modbar, Eversys, Mahlkönig, and Marco while overseeing our Equipment Technicians to ensure every customer receives exceptional service throughout their journey with us. What You'll Do Drive new equipment sales and develop a robust pipeline of hospitality customers across Kenya. Meet with clients to identify their specific requirements and propose the right equipment solutions for their business. Lead product demonstrations, prepare detailed quotations, negotiate terms, and successfully close deals. Take complete ownership of each project from sale through installation, commissioning, and final handover. Build lasting relationships with customers and provide outstanding support long after the initial purchase. Supervise and coordinate the Equipment Technicians team to optimise their workload and service delivery. Maintain strong partnerships with our equipment suppliers while staying current on our full product range. What We're Looking For You bring 3 to 5 years or more of B2B sales experience, ideally in hospitality, coffee, commercial equipment, or a technical sales environment. You've successfully sold complex technical or commercial solutions and understand the needs and operations of hospitality businesses. You're skilled at negotiating, presenting, and closing deals with confidence and credibility. You're driven by commercial results, highly organised, proactive, and follow through on every commitment. You're comfortable working with both customers and technical teams, and you understand commercial coffee equipment (this is highly valuable). Above all, you take ownership of your work, solve problems creatively, and represent Spring Valley Coffee and our partners with professionalism. The Role This is a full-time position based in Nairobi, working with customers and projects throughout Kenya. You'll report to the Head of Sales & Marketing and be expected to embody our values: Do The Right Thing, Make Incredible Coffee, Delight Everyone, and stay Constantly Curious.