Executive Operations Coordinator

SOKIFY JOB LISTING Position: Executive Operations Coordinator Employer: Talent Match Africa (recruiting for USA-based client) ABOUT THIS OPPORTUNITY Talent Match Africa is a premier recruitment partner connecting top African talent with leading international organisations. We specialise in placing exceptional professionals across operations, technology, finance, marketing, and business support functions. This Executive Operations Coordinator role offers the chance to work directly with international leadership, managing strategic projects and operational improvements across innovative sectors including Housing, Education, Healthcare, Gaming, and Sports Technology. THE ROLE As an Executive Operations Coordinator, you'll be the operational backbone for executive leadership, coordinating cross-functional projects, streamlining business processes, and implementing modern AI-driven solutions. You'll partner with teams spread across the USA, Philippines, and Spain, ensuring projects stay on schedule, operations function smoothly, and business processes continuously improve. Your day-to-day will blend executive support, project coordination, process improvement, and stakeholder management into a dynamic role that keeps operations moving forward. KEY RESPONSIBILITIES You will coordinate multiple projects from conception through completion, tracking timelines, milestones, and deliverables while keeping stakeholders informed. You'll develop and implement operational processes and workflows, identify operational bottlenecks and propose practical solutions, and provide dedicated scheduling and administrative support to senior leadership. Your role includes managing project documentation, collaborating with remote teams across different time zones, and championing AI and automation initiatives that boost productivity. You'll also assist with marketing communications and light business initiatives while continuously seeking ways to enhance operational efficiency and team performance. WHAT YOU'LL BRING You need at least three years of professional experience in Business Operations, Operations Coordination, Project Coordination, Executive Support, or a Chief of Staff capacity. Hands-on experience with AI tools such as ChatGPT, Claude, or Gemini is essential. You should demonstrate strong project coordination abilities, managing multiple priorities simultaneously while meeting strict deadlines. Experience creating or improving Standard Operating Procedures (SOPs) and operational systems is important, as is familiarity with CRM and business platforms such as Zoho, Salesforce, or HubSpot. You must be proficient in Google Workspace tools including Docs, Sheets, Calendar, and Drive. Your communication skills should be excellent—both written and verbal English—with confidence engaging directly with international stakeholders. You're organised, detail-oriented, and thrive in fast-paced, collaborative environments. You should be comfortable learning new software systems, including healthcare applications. Additional experience with QuickBooks, Fireflies.ai, or Roam Research is advantageous but not required. WORKING CONDITIONS This position requires full overlap with US Eastern Time business hours, which means night shift hours in Kenya. Working hours may be adjusted according to business needs and daylight saving time changes. COMPENSATION The monthly salary ranges between KES 100,000 and KES 130,000. THE IDEAL CANDIDATE You're highly organised and proactive, with a solutions-focused mindset and strategic thinking ability. You have a genuine passion for improving processes and are enthusiastic about integrating AI into your workflow. You build strong relationships easily, communicate openly and confidently, and adapt well to changing circumstances. You work effectively both independently and as part of a collaborative international team. Sokify welcomes applications from all backgrounds. Please share your pronouns and any reasonable adjustments you may need during the interview process.