Human Resources Manager - Nairobi

HUMAN RESOURCES MANAGER — NAIROBI SUMMIT GLOBAL RECRUITMENT Are you ready to shape organizational culture, drive talent strategy, and build high-performing teams? Summit Global Recruitment is seeking an experienced Human Resources Manager to join our Nairobi office. In this pivotal role, you'll bridge people strategy with business objectives, making a meaningful impact on employee experiences and company growth. WHAT YOU'LL DO Strategic Talent Acquisition and Onboarding You'll collaborate closely with department leaders to understand staffing needs, develop workforce plans, and anticipate future hiring demands. You'll own the complete recruitment lifecycle—from crafting compelling job descriptions and sourcing talent through interviews and final offers. Beyond hiring, you'll design and deliver comprehensive onboarding programs that help new employees hit the ground running and feel genuinely welcomed into the organization. Employee Relations and Workplace Culture As a trusted advisor to both staff and management, you'll navigate workplace challenges with professionalism and confidentiality. You'll resolve conflicts, address grievances, and manage disciplinary matters fairly. You'll actively build an inclusive, supportive, high-performance culture through engagement surveys, team-building activities, and genuine feedback channels. When policy violations or compliance concerns surface, you'll conduct thorough investigations that protect both people and organizational integrity. Performance Management and Development You'll establish and oversee annual or bi-annual performance review frameworks that drive accountability and growth. You'll coach managers on giving meaningful feedback, spotting performance gaps, and implementing Performance Improvement Plans. By identifying skills gaps across the organization, you'll design targeted training and development programs that build internal capability and create clear succession pathways. HR Operations, Compliance, and Risk Management You'll ensure every company policy, employment contract, and workplace practice aligns with Kenya's employment standards and labor laws. You'll maintain accurate, secure employee records within the HRIS system, protecting data while meeting legal requirements. You'll champion workplace health and safety initiatives, reduce occupational risks, and position the company as a responsible employer. HOW SUCCESS IS MEASURED Your contributions will be evaluated on Time-to-Hire and Cost-per-Hire metrics, reflecting recruitment efficiency and budget discipline. You'll track Employee Retention Rates to reduce voluntary turnover, especially among top talent. You'll measure Training ROI to demonstrate how development programs boost team performance. Employee Engagement Scores from internal surveys will show workplace satisfaction levels. Finally, your commitment to Compliance Resolution means zero legal penalties or unresolved labor disputes stemming from procedural oversights. IDEAL CANDIDATE PROFILE You'll have extensive HR management experience, ideally in Kenya or East Africa. You're skilled at talent acquisition, employee relations, and strategic HR planning. You understand employment law and compliance frameworks. You're an excellent communicator, comfortable having difficult conversations with empathy and professionalism. You're organized, detail-oriented, and comfortable managing digital HR systems. Above all, you're committed to building workplaces where people thrive. If you're ready to make your mark on organizational success, apply today through Sokify to join Summit Global Recruitment.