Maua Customer Development Representative

SOKIFY MARKETPLACE - JOB OPPORTUNITY Position: Maua Customer Development Representative Employer: Mars Location: Nairobi, Kenya ABOUT THE ROLE Join Mars as a Maua Customer Development Representative and become a driving force behind an innovative program designed to uplift underprivileged youth across Kenya. In this pivotal position, you'll build sustainable livelihoods by managing our last-mile distribution network into underserved slums and remote rural areas. Your work will involve recruiting and nurturing a thriving network of micro-entrepreneurs, orchestrating program activities, and fostering the development of social, human, and financial capital across diverse communities. WHAT WE'RE LOOKING FOR You'll bring a university degree, ideally in Entrepreneurship, Sustainability, or Business Management, along with a minimum of five years of demonstrated success managing livelihood improvement initiatives in either the private sector or NGO space. Your passion for unlocking economic potential in underserved populations should be genuine and actionable, coupled with comfort operating in slum environments and remote regions. You possess solid knowledge of distribution channels, community engagement strategies, and team leadership. Your communication abilities—both verbal and written—are exceptional, with fluent Kiswahili being essential. You thrive in agile, fast-paced startup-style environments where adaptability is paramount. YOUR KEY RESPONSIBILITIES You will recruit, train, and retain a dynamic network of micro-entrepreneurs including Uplifters, Hawkers, and Stockpoints operating in challenging-to-reach communities. You'll identify and develop new expansion opportunities through strategic rollout planning and route optimization. Driving sales volume targets remains central to your role, working seamlessly with internal teams to guarantee stock availability and execute operational excellence. Through the Maua Academy, mentorship initiatives, and tailored capacity-building programs, you'll deliver comprehensive training and development to program participants. Your operational management duties encompass budgeting, performance reporting, stakeholder engagement, and local representation. Additionally, you'll gather and process data supporting program measurement and evaluation, including non-financial performance tracking. WHAT MARS OFFERS Collaborate alongside over 130,000 talented Associates worldwide, united by shared core principles. Contribute to a purpose-driven organization committed to building tomorrow's world today. Benefit from world-class learning and development resources from your first day, including access to Mars University. Receive a competitive industry salary and comprehensive benefits package, including performance-based bonus opportunities.