Parts Field Sales Representative. Mombasa,Nanyuki & Nairobi

PARTS FIELD SALES REPRESENTATIVE Location: Mombasa, Nanyuki & Nairobi Company: Inchcape plc ABOUT THE ROLE Inchcape Africa is looking for a Parts Field Sales Representative to strengthen our sales operations across Mombasa, Nanyuki, and Nairobi. Reporting to the National Parts Manager, you will be responsible for driving sales growth, managing customer relationships, and ensuring efficient parts distribution across our network. This is an excellent opportunity to advance your career within a leading global automotive distributor that partners with world-renowned brands and is committed to industry transformation. KEY RESPONSIBILITIES You will manage field sales operations by building strong relationships with customers, service technicians, and vendors. Your day-to-day activities will include receiving and responding to customer enquiries about parts availability, coordinating special orders and follow-ups, and ensuring timely delivery of parts to minimize customer waiting times. You will work closely with the Service Department, Sales Department, and Body Shop to fulfill parts requests efficiently. In this role, you will apply proven retailing techniques to sell parts and accessories, with a focus on upselling opportunities when engaging with customers. You will maintain comprehensive knowledge of New Holland and competitor products and pricing to support informed customer decisions. Importantly, you will manage parts inventory with precision, controlling stock levels to minimize idle and obsolete inventory while maintaining accurate filing systems for repair orders, special orders, and back orders. You will contribute to continuous improvement by identifying opportunities to streamline processes within the Parts Department. Additionally, you will execute monthly and quarterly sales growth strategies, map regions based on parts purchasing capabilities, and develop detailed visit plans to maximize sales potential. Your role will also involve actively participating in company-organized promotions and evaluating parts accounts to ensure sustained customer loyalty. QUALIFICATIONS AND EXPERIENCE You must hold a minimum bachelor's degree in a business-related field and have at least two years of demonstrated experience in agricultural machinery parts sales with a notable sales track record. A valid driving license is essential for this position. Customer service training is considered an added advantage. To excel in this role, you should demonstrate strong customer focus with exceptional attention to detail and accuracy. You must be able to meet deadlines consistently while working effectively both independently and as part of a collaborative team. Your communication skills must be clear and professional, enabling you to build productive working relationships with colleagues and external stakeholders. WHAT WE OFFER Inchcape provides a competitive remuneration package that reflects your contributions and experience. Benefits include a group life and medical plan, a pension or provident plan, and a variable pay package tied to performance. You will work within a dynamic and collaborative environment that prioritizes employee wellbeing, continuous learning, and professional development. The organization actively supports career growth through ongoing training and exposure to global best practices across our 40+ market operations. ABOUT INCHCAPE Inchcape is a global leader in automotive distribution, operating across more than 40 markets with a team of over 16,000 talented professionals. Our commitment centers on partnering with the world's leading automotive brands to deliver exceptional customer experiences and drive industry transformation. Inchcape Africa operates in Ethiopia, Kenya, and Djibouti, serving as the authorized distributor of globally renowned brands including New Holland Agriculture in Kenya, alongside other prestigious automotive lines. EQUAL OPPORTUNITIES Inchcape is committed to creating an inclusive workplace that welcomes applicants from all backgrounds, identities, and experiences. Even if you don't meet every listed requirement, we encourage you to apply. You may be an excellent fit for this role or another opportunity within our organization. Selected candidates will be contacted to begin our hiring process, and we may request additional information to better understand your qualifications and experience.