Regional Operations Manager

REGIONAL OPERATIONS MANAGER AVSI Foundation About the Role AVSI Foundation seeks an experienced Regional Operations Manager to oversee operational processes across our Eastern and Southern Africa offices. You will serve as a critical link between our country teams and regional leadership, ensuring efficient project delivery, maintaining rigorous financial controls, and upholding the highest standards of organizational management across the ESA region covering DRC, Kenya, Rwanda, Burundi, Mozambique, and South Sudan. Key Responsibilities Strategic Leadership and Compliance Working closely with the ESA Regional Manager, you will play a pivotal role in developing and implementing country workplans and regional strategy. You'll ensure full compliance with AVSI policies, procedures, and local legislation across all operating countries, while developing and overseeing annual departmental plans. You will supervise Country Operations Managers and contribute to the Strategic Management Team by offering informed, innovative solutions to complex operational challenges. Financial Oversight and Administration You will manage budget monitoring and financial performance across all country offices, ensuring donors' compliance requirements are met throughout project implementation. Your responsibilities include overseeing budget development and revisions, managing financial reporting, and maintaining country financial documents, procedures, and tools in line with organizational standards. You'll ensure all budgeting, accounting, year-end procedures, and financial processes adhere to AVSI policies, donor requirements, and audit standards. Additionally, you will establish robust controls, implement risk mitigation strategies, and maintain comprehensive compliance procedures. Procurement and Logistics Coordination Supporting Country Operations Managers, you will review key supply contracts and oversee their ongoing management. You'll also supervise both international and national procurement processes to ensure efficiency and compliance. Human Resources Development You will drive performance management by setting clear, strategically aligned goals and supporting operations staff in achieving them. Your role includes training and developing ESA operations staff on administrative, financial, and budgeting responsibilities. Working with the Regional Manager and Regional Human Resources lead, you will plan national and international staffing requirements based on operational needs. Program Development and Growth You will develop plans, proposals, and budgets for new projects while proactively contributing to program development and organizational strategy. Required Qualifications Education and Experience A university degree in Business Administration, Economics, or equivalent field is required. A Master's degree in a relevant discipline is advantageous. You must bring a minimum of 10 years of progressive experience in finance, accounting, or audit roles, preferably within international NGOs, multinational corporations, or complex operational environments. At least 5 years of field experience in NGO settings, ideally in a similar managerial capacity, is essential. Technical and Professional Skills You will demonstrate excellent proficiency with standard office IT tools, accounting software, and ERP systems. Strong financial management and planning capabilities are fundamental to success in this role. Your analytical skills, attention to detail, and ability to work methodically under pressure are critical competencies. Leadership and Communication You must have proven experience coordinating and supervising multiple teams while building strong relationships with donors and stakeholders. Your track record should demonstrate strategic support to senior management teams. You'll possess excellent planning, management, and coordination abilities, with capacity to juggle varying and changing responsibilities effectively. Fluency in English and French is required, with demonstrated experience managing multicultural teams. You communicate clearly and effectively, remaining patient, adaptable, and flexible in dynamic environments. Donor Relations and External Engagement Comprehensive knowledge of major donor requirements is essential, with proven experience in donor budgeting, reporting, and external audit management. Advantageous Qualifications Previous experience working in the Eastern and Southern Africa region is considered a significant advantage. Position Details Duty Station: Multiple locations across Africa (DRC, Kenya, Rwanda, Burundi, Mozambique, South Sudan) Start Date: October 1, 2026 Contract Period: 12 months Language: English Reporting Structure You will report directly to the ESA Regional Manager as your first supervisor and to the HQ Administrative Director as your second supervisor. About AVSI Foundation AVSI Foundation is committed to inclusive, non-discriminatory recruitment practices. We ensure equal opportunities for all candidates regardless of sex, age, ethnicity, nationality, sexual orientation, gender identity, marital status, religious belief, disability, or protected class status. Please note that AVSI reserves the right to request information from previous employers regarding disputes, safeguarding concerns, investigations, or disciplinary actions. Candidates may be required to provide criminal and civil records to assess professional suitability for roles involving contact with vulnerable individuals, including children and adults.