Job Description
SOKIFY JOB POSTING
Sales Support Specialist - Kerry Group
About Kerry Group
Kerry stands as the world's premier taste and nutrition innovator serving the food, beverage and pharmaceutical sectors. We collaborate daily with industry leaders to craft healthier, more delicious and environmentally responsible products consumed by billions worldwide. Our vision centers on becoming the customer's most trusted partner in building a sustainable nutrition future. Joining Kerry means stepping into a role where you'll influence the trajectory of food innovation while expanding your capabilities across a truly global organization.
About This Opportunity
We're seeking a dynamic Sales Support Specialist to anchor our sales operations and nurture exceptional customer relationships. This role demands someone who excels at forging meaningful connections with Key Account Management teams and major clients alike. Your ability to uncover client needs and present compelling solutions will be instrumental in ensuring mutual success. You'll contribute directly to sustaining business momentum and positioning Kerry for lasting growth and market leadership.
Your Core Responsibilities
Build and maintain trusted partnerships with major client portfolios, keeping them invested in Kerry solutions while reducing competitive threats
Develop comprehensive insight into customer objectives, pain points and strategic priorities
Strengthen existing customer ties through consistent delivery of innovative solutions aligned with their business goals
Guarantee timely and accurate fulfillment of products and services to all key accounts
Function as the vital communication bridge between strategic customers and our internal departments
Address customer concerns swiftly and professionally, resolving conflicts to preserve long-term trust
Drive new revenue opportunities that evolve into sustained, profitable customer relationships
Compile detailed progress reports and sales forecasts for stakeholders both inside and outside the organization
Required Qualifications and Competencies
Demonstrated background working within sales, customer service or account management functions
Exceptional communication abilities and relationship-building skills across all organizational levels
Superior organizational capabilities with meticulous attention to detail
Strong aptitude for problem resolution and commercial negotiation
Diploma or degree-level qualification in business administration, sales, marketing or related discipline