Technical Program Manager, Enterprise Applications

TECHNICAL PROGRAM MANAGER, ENTERPRISE APPLICATIONS About the International Rescue Committee The International Rescue Committee is a global humanitarian organization that responds to the world's most severe crises, providing essential support to people whose lives have been disrupted by conflict and disaster. Operating across more than 40 countries and 26 U.S. cities, IRC delivers critical services including clean water, shelter, health care, education, and empowerment programs to refugees and displaced populations. The organization's IT department plays a vital role by delivering comprehensive technology solutions spanning application development, system deployment, system integration, user experience design, quality assurance, and project management, ensuring that IRC's offices worldwide have access to dependable and scalable technology infrastructure. Position Overview As Technical Program Manager for Enterprise Applications, you will be central to managing IRC's Enterprise Applications portfolio. In this role, you will collaborate closely with engineering teams, system architects, and business stakeholders to execute the organization's vision for its future IT support model. Your focus will be on driving system enhancements and integration initiatives, with particular emphasis on the ServiceNow platform. You will serve as the connective tissue between technical capabilities and business objectives, ensuring that enterprise applications evolve to meet IRC's operational needs across its global footprint. Key Responsibilities The ideal candidate will oversee program planning and execution for enterprise application initiatives, manage cross-functional project teams, maintain stakeholder communication and alignment, monitor program budgets and timelines, and ensure technical solutions meet quality standards and business requirements. Required Qualifications Candidates should have significant experience in program management within technology environments, proven success managing enterprise software implementations or integrations, strong leadership and communication skills, and the ability to work effectively in complex, matrix organizational structures.