Require A IME Assistant In Nairobi,Kenya

Job Title: IME Assistant Company: TestHiring Location: Nairobi, Kenya About the Role We're seeking a detail-oriented IME Assistant to join our dynamic team. In this position, you'll be the backbone of our travel operations, managing every aspect of the client journey from initial inquiry through to successful delivery. Your core responsibilities will include creating accurate quotations, itineraries, proposals and presentations that impress our clients. You'll source competitive supplier rates and costings, then respond promptly to client enquiries with professionalism and expertise. You'll maintain meticulous records of all enquiries, quotations and bookings to ensure nothing falls through the cracks. Your coordination skills will shine as you manage meetings, conferences, incentive programmes, exhibitions and special events. This means arranging accommodation, transport, venues, catering, guides and other essential services. You'll prepare rooming lists, passenger manifests and operational documents with precision. Before each programme commences, you'll reconfirm all supplier services and manage ongoing communication with hotels, venues, transport providers and guides. Throughout the booking lifecycle, you'll process amendments, communicate operational updates and maintain comprehensive documentation. When needed, you'll provide on-site event support and service recovery to ensure every client experience exceeds expectations. What We're Looking For You'll hold a Diploma in Tourism, Hospitality, Business, Events Management or a related field. You bring minimum three years of hands-on experience in tourism, destination management, hospitality or MICE operations, with proven experience coordinating inbound leisure groups, conferences or events. You're skilled at preparing quotations, costings and detailed itineraries. Beyond qualifications, you possess exceptional organizational abilities and meticulous attention to detail. Your client service and communication skills are excellent, and you can juggle multiple bookings and tight deadlines. Proficiency in systems like Tourplan and Wetu is highly valued. Strong written and spoken English is essential for this role.